Scripts & Templates

Phone Scripts That Don't Suck

Word-for-word scripts for calls that make you want to hide. Just read, call, done.

How to Use These Scripts

  • • Write it down or keep your phone open while calling
  • • Pause where indicated - the other person will fill in the blanks
  • • You don't need to explain yourself. Short scripts work better.
  • • It's okay to say "I need to go" and hang up at any time.

Making Appointments

Customer Service

Receiving Calls

Utility & Service Calls

Difficult Conversations

Need a Script We Don't Have?

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